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Home / Support / Warranty Policy

Warranty Policy

ORing warrants to partner that for a period that is the lesser of (the warranty period):five (5) years from the invoice date (exception: two years for the specific serial media converter),The products will meet ORing specifications and will be free from defects in material and workmanship. If any product is found to be defective, ORing sole obligation under this warranty is limited to repair or replace the products that are returned to ORing within the warranty period in accordance with this agreement and that are found by ORing to be defective. The foregoing warranties are in lieu of all warranties, either express or implied, including without limitation, any implied warranty of merchantability or fitness for a particular purpose, and of any other obligation on the part of ORing.
Products Category Warranty Period
Industrial Gigabit Ethernet Switch 5 Years
Industrial Fast Ethernet Switch 5 Years
Industrial PoE Ethernet Switch 5 Years
Industrial Rack-Mount Ethernet Switch 5 Years
Industrial Serial Device Server/ Wireless 5 Years
Industrial Wireless Access Point / Router 5 Years
Industrial Media Converter 5 Years
Industrial Serial Media Converter 2~5 Years
M2M Gateway 5 Years
Accessories 1 Years
*The actual warranty period of the product(s) depends on the product category.
Within the warranty period, the expenses of shipment will be apportioned by ORing and distributor, which means that ORing will only provide the shipment cost from ORing to the distributor.

ORing is committed to provide world-class product, strong technical support team for technical consulting and best after-sale service.

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