Technical Service
Contact our Technical Support team
Contact your distributor, sales representative, or our team for technical assistance.
International Support
Our engineers provide product and application support for industrial networking solutions worldwide.
- Basic product support
- Advanced technical support
- Configuration and troubleshooting
- Software and firmware assistance
Telephone+886-2-2218-1066
E-mailsupport@oringnet.com
Service hoursMonday–Friday, 09:00–18:00 GMT+8
Contact our regional offices for localized technical assistance and support in your area.
Americas
+1-800-815-4321
Europe
+48 604 232 444
India
+91-95-9582-7282
China
+86-21-6405-5815
To help us respond efficiently: please provide the product model, serial number, firmware version, network topology, screenshots, system logs, and a description of the issue.
Support resources
Worldwide support is available through our regional offices and authorized distributors. To locate a distributor in your area, visit Where to Buy.
Product Support
Download manuals, firmware, software, and technical documents.
Repair & Warranty
Review warranty terms and repair service information.
RMA Service
Request product inspection, repair, or return service.