FAQ

Q.I am an ORing partner , how can I find marketing tools on ORing website??
It is very easy to enjoy the new ORing Partner download area. Just simple follow a few steps below:

1. Login (If you dont have an account yet , please register first , its free )

2. Contact ORing sales to let them know that you have an account already , Your account would be granted entrance to "partner authorization" in no time.

3. Click "My ORing" link at top line leaning slightly toward the right, or any links in the Support menu

4. Download files you need . If you need further assistance , contact ORing

Q.Which IP Port do we need to open for remote access over a NAT firewall when using the IDS-5011 ?
We use port 600 for Device Server remote management access over a NAT firewall. The following video shows how to set up the IDS 5011 settings correctly to use from internal LAN network to external network such as Internet on the WAN.
Q.What is 5 x redundant hosts? Does it mean 5 x IDS-5011WG per wireless LAN or 5 x serial port device
5 x redundant host mean the maximum connection is 5 redundant host PCs are connect via Ethernet to IDS 5011WG, 5 redundant host PCs: VCOM, TCP server, TCP client; 4 redundant host PCs: UDP mode.
Q.I use open vision to remote control O-Ring Switch fail, why open vision can not discover any devices
Open Vision Discovery Devices uses UDP packets. And these UDP Packets will likely be stopped by firewall/router in a remote environment. Hence you have to ensure that the firewall/router allows the passage of these UDP packets.
Q.What is the meaning of the "Auto Scan" button?
When you click the “Auto Scan” button, the system will scan automatically between port 4000 to 65535, and check which port is free. For example, if port 4000 is free, the number of control port will be set as 4001.
Q.What is the meaning UDP mode?
UDP mode is different form TCP mode, it is no need for UDP to establish connection for data transmission. UDP listen port is just for receiving data form network. If you send data to UDP listen port, it is used for receive. If you want to send data to destination host, you can write data to serial port, and these data will be sending to the destination host and port.
Q.What are O-Ring, O-RSTP and Open-Ring?

Many Ethernet protocols, e.g., STP, RSTP, MSTP, etc., are defined by IEEE (Institute for Electrical & Electronics Engineers) to recovery the disconnections. However, the recovery time is much more critical for industrial applications than for commercial applications. Hence, vendors of industrial networking devices usually develop their own proprietary redundant ring technologies. ORing Networking Industrial Corp. has also developed its own enhanced redundant ring technologies, O-Ring, O-RSTP, Open-Ring.

O-Ring is ORing’s proprietary redundant ring technology, which could make the recovery time less than 10 milliseconds within maximally 250 units.

O-Ring could minimize the recovery time less than 10 ms, however, it usually only supports simple topology, and might not meet all end users’ requests. Thus, ORing has developed another redundant ring technology, O-RSTP, to support complex topologies to be applied in various applications, and the recovery time is also less than 10 ms.

In addition, Open-Ring is an enhanced redundancy technology which enables ORing’s switches compatible with any redundant proprietary ring technologies from any other vendors. According to this, the end users could join ORing’s switches with the other vendors’ switches to be a single ring. Currently, it has been proved that ORing’s switches are compatible with other vendor's switch. If you are considered to extend the previous environment, no doubt, ORing is your best choice. With ORing, it is no need for you to be restricted to your unsatisfied vendors any more. Further, ORing also provides proprietary ring technology compatibility service. If you are interested in using ORing switches, ORing could make our switches compatible with the previous vendors’ switches.

Q.What is the difference between IEEE802.11 a, b, and g?
802.11a is 5.xG, while both b and g is 2.4G. Of the three, 802.11b can cover the widest area but at the same time its data rate is the lowest with throughput rate around 4-5Mbps. The longer the distance, the lower the throughput rate becomes.
Q.What is Packet Switching of a Switch?
LAN switches rely on packet-switching. The switch establishes a connection between two segments just long enough to send the current packet. Incoming packets (part of an Ethernet frame) are saved to a temporary memory area (buffer); the MAC address contained in the frame's header is read and then compared to a list of addresses maintained in the switch's lookup table. In an Ethernet-based LAN, an Ethernet frame contains a normal packet as the payload of the frame, with a special header that includes the MAC address information for the source and destination of the packet.
Q.What are the requirements for industrial networking devices?
Industrial manufacturers require networking products that are rugged, easy-to-customize to their individual circumstances, and cost-effective yet are capable of connecting, communicating information and controlling virtually any type of equipment in an industrial environment. To enable remote monitoring and managing, manufacturers can place their equipment on an existing local area network (LAN) or on the Internet using industrial device networking.

For products to operate in harsh industrial environments, they must withstand and operate reliably under extreme temperatures and vibration, and resist the effects of exposure to electrical interference. There is also considerable potential for noise interference which can cause communications latency and transmission retries. While operating in these somewhat hostile environments, networking products must offer security and encryption to prevent another type of “interference” such as unauthorized access, compromised data integrity or attacks that may result in halting the system.